{"id":710,"date":"2021-09-30T08:58:00","date_gmt":"2021-09-30T08:58:00","guid":{"rendered":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/?page_id=255"},"modified":"2023-12-04T16:50:07","modified_gmt":"2023-12-04T16:50:07","slug":"otros-servicios-en","status":"publish","type":"page","link":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/en\/otros-servicios-en\/","title":{"rendered":"Otros servicios EN"},"content":{"rendered":"\t\t
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Complaints Channel<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t
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WHISTLEBLOWING CHANNEL<\/span><\/strong><\/span><\/p>

The Whistleblowing Channel, as part of the internal information System, is a means that CaixaBank Group <\/b><\/span>makes available to the supplier and any person who works for or under their supervision <\/span><\/b>to facilitate the confidential and agile communication of <\/span>facts likely to be contrary to the provisions of the <\/span>Supplier Code of Conduct<\/i>, including those assumptions constituting fraud and even criminal. The System, adapted to the requirements of Law 2\/23, it allows both nominative communications, that is, with identification of the informant, and anonymous communications.<\/span><\/p>

This Channel is accessible\u00a024 hours a day, 365 days a year\u00a0from any device and in several languages\u00a0through the following forms of access:<\/span><\/p>

\u00a7\u00a0 <\/span><\/span>Corporative platform accessible clicking\u00a0<\/span>HERE\u00a0<\/a>.<\/span><\/p>

\u00a7\u00a0 <\/span><\/span>E-mail:\u00a0<\/span>Whistleblowing Channel<\/a>.<\/span><\/p>

\u00a7\u00a0 <\/span><\/span>Postal mail: Av. Diagonal, 621-629, Z.I. – 08028, Barcelona (for the attention of Compliance Department de Compliance \u2013 Direction of Regulatory Risks and Group).<\/span><\/p>


At the request of the interested party, disclosures can also be presented through a face-to-face meeting, for which the request must be directed through one of the communication channels mentioned above.<\/span><\/p>

The supplier is responsible for taking the appropriate actions to inform anyone who works for or under their supervision of the existence of this Channel.<\/span><\/p>

\u00a0<\/span><\/p>

More information in <\/span>\u00a0<\/span>Sustainability – Culture responsability<\/a>.<\/span><\/p>

\u00a0<\/span><\/p>

CONSULTING CHANNEL<\/b><\/span><\/p>

Group CaixaBank also <\/span>makes available to the supplier <\/b>a Consulting Channel through which <\/span>specific<\/span> doubts <\/span>regarding the application, interpretation and fulfillment of the Supplier Code of Conduct<\/i><\/span> can be sent.<\/span><\/p>

Email:<\/span><\/u><\/p>

Consulting Channel<\/a><\/p>

\u00a0<\/span><\/u><\/p>

Post mail:<\/span><\/u><\/p>

Av. Diagonal, 621-629, Z.I. – 08028, Barcelona (for the attention of Compliance Department de Compliance \u2013 Direction of Regulatory Risks and Group).<\/span><\/p>

This is not the appropriate channel to carry out operational procedures of the service or for the formulation of doubts or communication of incidents that must be addressed to <\/span>Supplier Support<\/a>.<\/span><\/p>

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\r\n\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\tCONSULTING CHANNEL<\/span>\r\n\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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\r\n\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\tWHISTLEBLOWING CHANNEL<\/span>\r\n\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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Billing Portal\n<\/h2>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t
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You can access our Billing portal to be able to view and register your invoices.<\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t

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\r\n\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\tCLICK HERE TO ACCESS OUR BILLING PORTAL<\/span>\r\n\t\t<\/span>\r\n\t\t\t\t\t<\/a>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t
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<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t","protected":false},"excerpt":{"rendered":"

Complaints Channel WHISTLEBLOWING CHANNEL The Whistleblowing Channel, as part of the internal information System, is a means that CaixaBank Group makes available to the supplier and any person who works for or under their supervision to facilitate the confidential and agile communication of facts likely to be contrary to the provisions of the Supplier Code […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"_links":{"self":[{"href":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/wp-json\/wp\/v2\/pages\/710"}],"collection":[{"href":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/wp-json\/wp\/v2\/comments?post=710"}],"version-history":[{"count":17,"href":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/wp-json\/wp\/v2\/pages\/710\/revisions"}],"predecessor-version":[{"id":2276,"href":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/wp-json\/wp\/v2\/pages\/710\/revisions\/2276"}],"wp:attachment":[{"href":"https:\/\/ptbcbasp02.lacaixa.es\/wordpress_multisite\/proveedores\/wp-json\/wp\/v2\/media?parent=710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}